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Customer Service

We've been operating under the vision established by Dan and Margaret Duckhorn since 1976. With five beautiful properties - two located in Napa Valley, one in Anderson Valley, one in Hollister and one in Walla Walla, we are fortunate to produce a wide variety of award-winning wines. Our collection is a reflection of our first-class, luxury standards and our customer service team helps to ensure you are 100% satisfied each and every time you order.

Call upon our customer service experts: Amber, Austin, Erika, Jessica, Lindsey, Nicole, Paige and Shannon at (866) 367-9945 (International: (707) 945-1812) or by emailing customerservice@duckhorn.com, M-F, 8am-5pm (PST) and we will be happy to address any questions or concerns you have.
 

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